FAQ

Orders & Shipping

Q: How long does shipping take?

A: Orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days within the U.S. 

Q: Do you offer international shipping?

A: At launch, we currently ship within the U.S. We plan to expand internationally soon- stay tuned!

Returns & Exchanges

Q: What is your return policy?

A: At this time, all sales are final. For hygienic and quality reasons, we cannot accept returns. 

Q: What if my order arrives damaged or incorrect?

A: If your product arrives damaged or you received the wrong item, please email us within 7 days of delivery at support@enhancesbw.com. We'll make it right. 

Product & Ingredients

Q: What is the Enhance Recovery Spray?

A: It's a hydration and barrier-repair mist designed for women in motion. Infused with Vitamin B3, Aloe Vera, and Green & White Tea, it refreshes and restores skin without slowing you down. 

Q: Is it safe for sensitive skin?

A: Yes. We formulate with clean, effective ingredients and avoid harsh irritants. Always patch-test first to see how your skin responds. 

Q: Is Enhance vegan and cruelty-free?

A: Absolutely- Enhance is 100% vegan, cruelty-free, and made with intentional ingredients. 

Contact & Support

Q: How do I reach customer support?

A: Email us anytime at hello@enhancesbw.com- we'll respond within 24-48 hours.